The ABC for guests of the Hotel Alpenblick
Get more information (the ABC) about the Hotel Alpenblick and the destination Grindelwald.
You find answers from A like adapter till W like Wifi.
Adapters and multi-plug – adapters can be rent for a deposit of CHF 10.- at the hotel reception. You get the money back, when you bring back the adapters or multi-plugs.
How to get here by car
From Basel, Zürich and Bern take the highway N2, N1, N6 via Thun until Exit Grindelwald. From Lugano and Luzern take the Highway N2, via Stans, Brünig pass, Interlaken to the exit Grindelwald. Once you are in Grindelwald, follow the main road though out the village direction Oberer Gletscher. The hotel is located around 300 meters after the church on the right-hand side. The websites www.viamichelin.com and google maps helps you to plan your trip.
How to get here by train
From the Zürich Airport, you take the train direction Bern, where you have to change the train towards Interlaken Ost. In Interlaken Ost, you have to change the train again towards Grindelwald. (it takes you about 3h from Zürich to Grindelwald). Time tables you find on www.sbb.ch. Once in Grindelwald, you will find the bus terminal (www.grindelwaldbus.ch) across the road from the train station. With the digital guestcard, you benefit from free bus. You find taxis as well at the train station. Frutt Taxi Grindelwald 0041 78 873 54 54.
Check in - see C like Check in.
Check out - see C like Check out.
Baby bed / baby crib
We can offer you a baby crib for CHF 15.- per night if ordered in advance.
Bank / Cash machine / ATM
In the village, you find following banks UBS; Berner Kantonalbank, Raiffeisen, or Ersparnisskasse Interlaken. At every bank, you find cash machines/ATMs. Opening hours of banks are Monday to Friday from 9am – 12/ and 2pm – 5pm.
The bar is open from 1pm. We close earliest at 10pm, and latest at midnight (0h00; twelve o’clock at night). There is a daily happy hour from 5:30pm till 6:30pm. On your orders of beer, wine and non-alcoholic drinks you will get a second one for free. Sundays and Mondays the bar remain closed. During the high season, (August, July, December, February) closed on Sundays.
Best price guarantee
If you book directly on our website, or call or e-mail us, you can benefit from the best prices.
You can store your bikes covered on the inside of our building, please ask our reception staff. Bicycles are not allowed in the rooms.
If you need additional blankets, please require at the reception.
In the first floor, you find a shelf with books. Just grab one to read. It would be nice, if you put there a book you read. You may take a book at home.
You may use the public bus in the village of Grindelwald for free, with your digital guest card, which you can order 2 days prior arrival. The bus stop is opposite the main entrance of the hotel. Timetables are at the reception. Following you find the link of the buses (www.grindelwaldbus.ch).
Following you find the websites of all cable cars and mountain railways.
Car charging (e-car)
We do have a possibilty to charge your electronic car, ask our staff at the reception. CHF 0.35 per kilowatt-hour.
On your arrival day, your room or dormitory bed is at your disposal from 2pm on. You may check in between 1pm and 9pm. If you should arrive later than 9pm, we would appreciate, if you could inform us by mail (firstname.lastname@example.org) or by phone 0041 33 853 11 05.
We ask you to check out by 11am latest on your departure day. Unfortunately, we cannot offer late check outs. But you can leave your car on our parking until your final departure from Grindelwald. You may as well store your luggage after checking out. If you should check out early in the morning we kindly ask you to pay your hotel bill the day before your departure day. As the reception is open in Summer from 6h30 am and in Winter from 7am.
Children under 7 years, without extra bed are for free. Child chairs are at your disposal in the restaurant. For the child menu see menu.
The Protestant Church is located about 5 minutes walking away. You find under www.kirchgemeinde-grindelwald.ch the times of ceremonies
The Roman Catholic Church is above the main road of Grindelwald, for ceremonies times, please see
You will find a microwave and a kettle in the basement. You find plates, glasses and cuttlery there as well.
You will find a microwave and a kettle in the first floor, room 111. You find plates, glasses and cuttlery there as well.
Credit – Debitcards
We accept all major credit – and debit cards.
At the bar, you find a darts machine, which is accessible during the bar opening hours. CHF 1.- till CHF 2.- per game.
Check out - see C - Check out
We serve dinner from 5:30pm till 9pm, for the menu, see menu.
You find doctors at the Gesundheitszentrum. Spillstattstrasse 14, 3818 Grindelwald.
We do not have any dress code, you wear what you want to, as long you are comfortable and as long it does not offend other guests. Please, for your seucrity do not walk around bare foot, as we can not guarantee, that there are no splinter of glass.
We serve you with pleasure during the bar opening hours.
We do have a possibilty to charge your electronic car, ask our staff at the reception. CHF 0.35 per kilowatt-hour.
Breakfast is served from 7am till 10:00am in Winter and from 6:30am till 10:00 am in Summer.
For the menu, see menu.
In case of emergency please see the reception. In case of emergencies at night, you will find a night bell on the right of the main entrance. Or call 0041 33 853 11 05, within 10 Minutes, somebody will be here to help you.
We organize different kinds of events on a regular base, please check our website, www.alpenblick.info, or you find information on Facebook and Instagram.
For Events in Grindelwald, you find the weekly program of Grindelwald Tourism on the touchscreen next to the main entrance. www.grindelwald.swiss is worth a visit as well.
Extension of you stay
Do you want to extend your stay? Please ask the reception as soon as possible to avoid a room change.
Your security is our concern. In all the hotel rooms and corridors there are fire detectors. If you should locate fire or smoke, please see the reception. And there are red alarm boxes in the corridor. Break the window with covered elbow and push the button. On the inside of your room door, you find the evacuation plan as well as how to react in case of fire. The meeting point in case of an evacuation of the hotel is on the upper parking of the hotel. In case of fire please follow the instructions of the hotel staff.
You may pay your hotel bill in foreign currencies as Euro. Please note, that you have a better exchange rate at the banks. As a consequence we recommend to pay your bill in Swiss Franks. You find banks in the village, where you can exchange your currency.
During the bar opening hours we offer a pool table, a darts machine, an hockey machine and different board and card games. Please note, that after 11pm, the games are not accessible to avoid noise.
You will find a gasoline station, when you enter the village of Grindelwald.
Would you like to give your “Alpenblick-experience” to somebody else? Please ask our reception staff.
With the digital guest card, which you can order 2 days prior arrival, you may use the public bus for free. You have as well different discounts like entrance to the sports centre, museum and Glacier Canyon.
You can get a hairdryer at the reception for free.
If you would like to book half board, you can do it at the reception. CHF 35.- per person, we serve a fixed 3-course menu from 5:30pm till 9pm. Please note that this has to be booked latest after breakfast for the same day.
There is a daily happy hour from 5:30pm till 6:30pm at the bar. On your orders of beer, wine and non-alcoholic drinks you will get a second one for free. Sundays and Mondays the bar remain closed, during high season (July, August, December, February) closed on Sundays.
See sport and leisure.
The most important for us is, that you are satisfied and feel good as our guest. We are interested in doing better, but we are very happy if you leave a positive comment on trip advisor, booking.com, google+, google and Facebook.
You find at the hotel entrance a vairety of leaflets and brochures. You find as well a touch screen next to the main entrance. Our reception staff helps you with pleasure as well.
In the village, you find the tourist information centre (www.grindelwald.swiss)
You find in the basement a kettle at your disposal. Please note, that the kettle has to stay in the basment, in order that other guests have access to it.
You find in the first floor, room 111 a kettle at your disposal. Please note, that the kettle has to stay in the room, in order that other guests have access to it.
In Grindelwald, there is no self-laundry, the next self-service laundry is in Wilderswil.
See sport and leisure.
Lost and found
We keep found items for 3 months.
You may store your luggage before check in or after check out.
Our restaurant remains closed for lunch.
We serve a daily menu and warm dishes from CHF 19.-. Additional we have a small, seasonal menu with Alpenblick – Specials, you find it next to the main entrance and in the restaurant.
In the basement, you will find a micro wave at your disposal.
In the first floor, room 111, you will find a micro wave at your disposal.
If you have a motorbike you can park it for free in the open garage. Where it cannot be seen from the main road and it stays dry. Please ask our reception staff.
From the Hotel Alpenblick you can see from the left to the right the following mountains.
Wetterhorn (3691meters), Mättenberg (3104meters), Gross Fiescherhorn with Fiescherwand (4048meters) and the Under Grindelwald glacier. At the end you see the world famous Eiger (3970meters). To be able to see Eiger, Mönch and Jungfrau, you need to go up on a mountain, like First, Kleine Scheidegg or Männlichen.
We close the bar earliest at 9pm, as a result the main entrance will be closed. Please take your room door key with you when you go out at night. With the night entrance code, which is given by check in you have access 24h to the hotel. You will find the night entrance underneath the terrace of the restaurant.
breakfast: in winter from 7am to 10:00am, in summer from 6:30am till 10:00am
bar: 1pm – earliest 9pm, Tuesday - Thursday latest at 11pm, Friday, Saturday 00h00
Dinner: 5:30pm – 9pm
Reception: in winter from 7am till closing of the bar, in summer from 6:30am till closing of the bar
Sundays and Mondays the bar and the restaurant remain closed, during high season (July, August, December, February) closed on Sundays.
We have enough free parking at your disposal. If you should arrive with a group, please see the reception, we will assign you your parking. On your departure day, you can leave your car on our parking until your final departure of Grindelwald, for this we would appreciate if you could tell this at the reception.
You can pay your bill cash in Swiss francs, in Euro or with all major credit and debit cards. Maestrocard postcard is accepted as well.
Well educated dogs are accepted and fro free. Please note, that we do not accept pets in the dormitory!
You find a pharmacy in the village at the Eiger+ centre. The opening hours are similar as the normal shop opening hours. See shops.
Please note, that we do not accept the consumption of your own food and drinks at the bar or in the restaurant and the restauarnt terrace.
In summer, you can use the roof top or the assigned room in the basement. In winter, we you we offer, first floor, room 111 where you can eat your own food.
If you need additional pillows, please ask our staff at the reception.
At the bar, you find a pool table, which is accessible during the bar opening hours. CHF 2.- per game. Please note, that after 11pm, the pool table may not be accessible anymore, to avoid noise.
You find a post at the train station. You can leave your letters and postcards at the reception as well, we will take care of it. If you should receive post in our hotel, we will give to you personally. If you should excpect an urgent message, please inform us where you are.
You need a print of a flight ticket, a train ticket or just a document. Send us an e-mail (email@example.com) attach the document you would like to have printed. Do not forget to mention you name and room number in the mail, and we will print the documents for you. Up to 4 pages, printing service is for free.
See bus and train.
In the rooms with private bathrooms, you will find a radio menu integrated in the TV.
See Hotel rating.
In the first floor, you find a shelf with books (see books).
The reception is open from 7am in winter, from 6:30 in summer. It stays open until the closing of the bar. As we are a small hotel, the reception is not occupied permanently, therefore we ask you to be patient, thank you very much!
The restaurant is open from 5:30pm till 9pm, for the menu, see menu.
Unfortunately we cannot provide Room Service, but you are welcome to order something to eat or drink and take it to your room and enjoy it there.
In the second floor, you find a public roof top, which is accessible to all hotel guests. If you use the roof top at evenings please be quiet, other guests will appreciate it!
All our hotel rooms are furnished with a safe. The instructions you will find next to the safe. For guests who sleep in the dormitory, we have safes in the room. You can get the key at the reception, deposit CHF 10.-, you will get the money back, when you bring the key back.
Sanitary product /drugs
When you packed your bags at home you forgot your toothbrush, toothpaste, you can buy it at the reception. All other items you find in the shops in the village.
In the village, you find different shops. You find a supermarket Coop at the building of Eiger+. Most of the shops are open from 8am – 18:30pm.
Shower gel / Shampoo
There is shower gel / shampoo in every shower for your disposal
Ski room / Snowboard room/ boots room
In the basement, you will find a room, where you can store your skis, snowboards and boots. Please note, that snowboard and skis are not allowed in the rooms.
Please note, that in Switzerland smoking in public buildings is not permitted. The hotel rooms and the restaurant are non-smoking areas. You find a smoking area at the bar, which is accessible during the opening hours of the bar. Smoking outside and on the terrace, is permitted.
During the bar opening hours we offer snacks.
Sport / Leisure
Hiking, see cable cars and information and leaflets
Climbing, Skiing, Snowboarding and Snow showing, ask Grindelwald Sports (www.grindelwaldsports.ch) they will help you to plan ski journeys and mountain tours
Wellness, indoor pool, curling and ice skating and bouldering you find at the sports centre in the village www.sportzentrum-grindelwald.ch/de/
Tandem paragliding can be booked at the reception or www.paragliding-jungfrau.ch.
Mountain Bike can be rented at different sport shops
Ski – and Snowboard equipment can be rent at different sport shops
www.alpinraft.ch offers Tandem sky dive to Bungee Jumping a wide variety of Adventure sports
Explore the lake of brienz in a special way www.jetboat.ch
Tennis in Grindelwald www.tcgrindelwald.ch
Golf in Grindelwald www.golf-grindelwald.ch
Minigolf in Grindelwald www.grindelwald.ch
The water of all sinks in the hotel is drinkable and healthy. It tastes very good. You will be drinking fresh mountain water.
We order Taxis for you, following you find the phone number of Frutt Taxi in Grindelwald 0041 78 873 54 54.
On warm days, you can enjoy breakfast and/or dinner on our nice terrace.
The Tourist Information Centre is located in the village for opening hours, see (www.grindelwald.swiss).
Additional towels can be required at the reception.
Train time tables can be seen on www.sbb.ch.
TV / Radio
In the rooms with private bathrooms, is a TV with integrated radio installed. The overview of the programs is in the room.
See sport and leisure.
Wifi / WLAN
You find the wifi access on every floor. You can acces via a QR code