The ABC for guests of the Hotel Alpenblick

Get more information (the ABC) about the Hotel Alpenblick and the destination Grindelwald.

You find answers from A like adapter till W like Wifi.

-A-

Adapter

Adapters and multi-plug – adapters can be rent for a deposit of CHF 10.- at the hotel reception. You get the money back, when you bring back the adapters or multi-plugs.

Arrival

How to get here by car

From Basel, Zürich and Bern take the highway N2, N1, N6 via Thun until Exit Grindelwald. From Lugano and Luzern take the Highway N2, via Stans, Brünig pass, Interlaken to the exit Grindelwald. Once you are in Grindelwald, follow the main road though out the village direction Oberer Gletscher. The hotel is located around 300 meters after the church on the right-hand side. The websites www.viamichelin.com and google maps helps you to plan your trip.

How to get here by train

From the Zürich Airport, you take the train direction Bern, where you have to change the train towards Interlaken Ost. In Interlaken Ost, you have to change the train again towards Grindelwald. (it takes you about 3h from Zürich to Grindelwald). Time tables you find on www.sbb.ch. Once in Grindelwald, you will find the bus terminal (www.grindelwaldbus.ch) across the road from the train station. With the digital guestcard, you benefit from free bus. You find taxis as well at the train station. Frutt Taxi Grindelwald 0041 78 873 54 54.

Check in  -  see C like Check in.

Check out  -  see C like Check out.

-B-

Baby bed / baby crib

We can offer you a baby crib for CHF 15.- per night if ordered in advance.

Bank / Cash machine / ATM

In the village, you find following banks UBS; Berner Kantonalbank, Raiffeisen, or Ersparnisskasse Interlaken. At every bank, you find cash machines/ATMs. Opening hours of banks are Monday to Friday from 9am – 12/ and 2pm – 5pm.
There is as well an ATM by Hotel Sunstar.

Bar

The bar is open from 1pm. We close earliest at 10pm, and latest at midnight (0h00; twelve o’clock at night). There is a daily happy hour from 5:30pm till 6:30pm. On your orders of beer, wine and non-alcoholic drinks you will get a second one for free. Sundays and Mondays the bar remain closed. During the high season, (August, July, December, February) closed on  Sundays.

Best price guarantee

If you book directly on our website, or call or e-mail us, you can benefit from the best prices.
Furthermore the cancellation policy is more favorable for you, if you book directly at our hotel.
We offer 10% discount for stays longer than 7 nights, to guests who book directly.
If you book directly, you will get a voucher for a drink at our bar.
If you book directly at our hotel, you can communicate directly with us, and not via a third party, which makes it easier for you as we allways act and communicate customer-focused and as simple as possible.

Bicycle

You can store your bikes covered on the inside of our building, please ask our reception staff. Bicycles are not allowed in the rooms.
You can rent bikes or e-bikes at almost every sport shop in Grindelwald.

Blankets

If you need additional blankets, please require at the reception.

Books

In the first floor, you find a shelf with books. Just grab one to read. It would be nice, if you put there a book you read. You may take a book at home.

Bus

You may use the public bus in the village of Grindelwald for free, with your digital guest card, which you can order 2 days prior arrival. The bus stop is opposite the main entrance of the hotel. Timetables are at the reception. Following you find the link of the buses (www.grindelwaldbus.ch).

-C-

Cable cars

Following you find the websites of all cable cars and mountain railways.

• www.jungfrau.ch
• www.pfingstegg.ch
• www.schilthorn.ch
• www.maennlichen.ch

Check in

On your arrival day, your room or dormitory bed is at your disposal from 2pm on. You may check in between 1pm and 9pm. If you should arrive later than 9pm, we would appreciate, if you could inform us by mail (hotel@alpenblick.info) or by phone 0041 33 853 11 05.

Check out

We ask you to check out by 11am latest on your departure day. Unfortunately, we cannot offer late check outs. But you can leave your car on our parking until your final departure from Grindelwald. You may as well store your luggage after checking out. If you should check out early in the morning we kindly ask you to pay your hotel bill the day before your departure day. As the reception is open in Summer from 6h30 am and in Winter from 7am.

Children

Children under 7 years, without extra bed are for free. Child chairs are at your disposal in the restaurant. For the child menu see menu.
For Children older than 7 years, without extrabed, we are forced to charge the breakfast. Babybeds for CHF 15.- per night, extra beds CHF 30.- per night.

Church

The Protestant Church is located about 5 minutes walking away. You find under www.kirchgemeinde-grindelwald.ch the times of ceremonies

The Roman Catholic Church is above the main road of Grindelwald, for ceremonies times, please see
https://www.kathbern.ch/

Cooking

You will find a microwave and a kettle in the basement. You find plates, glasses and cuttlery there as well.
Please note, that is not permitted to cook in the hotel rooms, because of the risk of fire. If you should cook in the rooms, we are forced to charge CHF 300.-

Credit – Debitcards

We accept all major credit – and debit cards.

-D-

Darts

At the bar, you find a darts machine, which is accessible during the bar opening hours. CHF 1.- till CHF 2.- per game. 

Departure

Check out  -  see C - Check out

Dinner

We serve dinner from 5:30pm till 9pm, for the menu, see menu.
Sundays and Mondays, the restaurant remain closed. During the high season (August, July, December, February) closed on Sundays.

Doctor

You find doctors at the Gesundheitszentrum. Spillstattstrasse 14, 3818 Grindelwald.
Telefon +41 33 8545440.

Dress code

We do not have any dress code, you wear what you want to, as long you are comfortable and as long it does not offend other guests. Please, for your seucrity do not walk around bare foot, as we can not guarantee, that there are no splinter of glass.

Drinks

We serve you with pleasure during the bar opening hours.

-E-

Eating

     Breakfast is served from 7am till 10:00am in Winter and from 6:30am till 10:00 am in Summer.
     For Lunch our restaurant remain closed, thank you for your understanding!
     We serve Dinner from 5:30pm – 9 pm.

     For the menu, see menu.

Emergency

In case of emergency please see the reception. In case of emergencies at night, you will find a night bell on the right of the main entrance. Or call 0041 33 853 11 05, within 10 Minutes, somebody will be here to help you.

Events/

At Alpenblick

We organize different kinds of events on a regular base, please check our website, www.alpenblick.info, or you find information on Facebook and Instagram.
If you would like to organize an event at our place, please see our reception staff.

In Grindelwald

For Events in Grindelwald, you find the weekly program of Grindelwald Tourism on the touchscreen next to the main entrance. www.grindelwald.swiss is worth a visit as well.

Excursions

In Grindelwald and the Jungfrau Region you have many, interesting excursions. You find leaflets and brochures at the hotel entrance and as well a touch screen. The reception staff helps you as well with pleasure.

Following websites could help as well.

• www.jungfrau.ch
• www.grindelwaldbus.ch
• www.pfingstegg.ch
• www.schilthorn.ch
• www.maennlichen.ch

Extension of you stay

Do you want to extend your stay? Please ask the reception as soon as possible to avoid a room change.

-F-

Fire

Your security is our concern. In all the hotel rooms and corridors there are fire detectors. If you should locate fire or smoke, please see the reception. And there are red alarm boxes in the corridor. Break the window with covered elbow and push the button. On the inside of your room door, you find the evacuation plan as well as how to react in case of fire. The meeting point in case of an evacuation of the hotel is on the upper parking of the hotel. In case of fire please follow the instructions of the hotel staff.

Foreign currencies

You may pay your hotel bill in foreign currencies as Euro. Please note, that you have a better exchange rate at the banks. At the Berner Kantonal Bank at Eiger+ you have a currency exchange machine, like this you do not depend on bank opening hours.

-G-

Games

During the bar opening hours we offer a pool table, a darts machine, an hockey machine and different board and card games. Please note, that after 11pm, the games are not accessible to avoid noise.

Gasoline station

You will find a gasoline station, when you enter the village of Grindelwald.

Gift vouchers

Would you like to give your “Alpenblick-experience” to somebody else? Please ask our reception staff.

Grindelwald

See excursions.

Guest cards

With the digital guest card, which you can order 2 days prior arrival, you may use the public bus for free. You have as well different discounts like entrance to the sports centre, museum and Glacier Canyon.

-H-

Hairdryer

You can get a hairdryer at the reception for free.

Half board

If you would like to book half board, you can do it at the reception. CHF 30.- per person, we serve a fixed 3-course menu from 5:30pm till 9pm. Please note that this has to be booked latest after breakfast for the same day.

Happy Hour

There is a daily happy hour from 5:30pm till 6:30pm at the bar. On your orders of beer, wine and non-alcoholic drinks you will get a second one for free. Sundays and Mondays the bar remain closed, during high season (July, August, December, February) closed on Sundays.

Hiking

See sport and leisure.

Hotel rating

The most important for us is, that you are satisfied and feel good as our guest. We are interested in doing better, but we are very happy if you leave a positive comment on trip advisor, booking.com, google+, google and Facebook.

We are also happy to receive your feedback via our website. For this you can simply use our evaluation forms for the hotel or the restaurant.

-I-

Information/leaflets/brochures

You find at the hotel entrance a vairety of leaflets and brochures. You find as well a touch screen next to the main entrance. Our reception staff helps you with pleasure as well.

In the village, you find the tourist information centre (www.grindelwald.swiss)

Internet

See wifi

-K-

Kettle

You find in the basement a kettle at your disposal. Please note, that the kettle has to stay in the basment, in order that other guests have access to it.

-L-

Laundry

In Grindelwald, there is no self-laundry, the next self-service laundry is in Wilderswil.
Directions: Take the train directions to Interlaken Ost, get of in Wilderswil and take bus directions to Interlaken West. Get off at the stop „Three Tells“ (Pub) and walk towards the restaurant Little Thai / Balmers Hostel. „Rosis Waschsalon“ is just next to those two.

Address:
Rosis Waschsalon
Hauptstrasse 19a 3800 Matten
Tel. +41 79 381 84 55

Leisure

See sport and leisure.

Lost and found

We keep found items for 3 months.

Luggage

You may store your luggage before check in or after check out.

Lunch

Our restaurant remains closed for lunch.

-M-

Menu

We serve a daily menu and warm dishes from CHF 15.-. Additional we have a small, seasonal menu with Alpenblick – Specials, you find it next to the main entrance and in the restaurant.

Microwave

In the basement, you will find a micro wave at your disposal.

Motorbike

If you have a motorbike you can park it for free in the open garage. Where it cannot be seen from the main road and it stays dry. Please ask our reception staff.

Mountains

From the Hotel Alpenblick you can see from the left to the right the following mountains.

Wetterhorn (3691meters), Mättenberg (3104meters), Gross Fiescherhorn with Fiescherwand (4048meters) and the Under Grindelwald glacier. At the end you see the world famous Eiger (3970meters). To be able to see Eiger, Mönch and Jungfrau, you need to go up on a mountain, like First, Kleine Scheidegg or Männlichen.

-N-

Night entrance

We close the bar earliest at 9pm, as a result the main entrance will be closed. Please take your room door key with you when you go out at night. With the night entrance code, which is given by check in you have access 24h to the hotel. You will find the night entrance underneath the terrace of the restaurant.

-O-

Opening hours

breakfast:        in winter from 7am to 10:00am, in summer from 6:30am till 10:00am

bar:                  1pm – earliest 9pm, Tuesday - Thursday latest at 11pm, Friday, Saturday 00h00

Dinner:            5:30pm – 9pm

Reception:       in winter from 7am till closing of the bar, in summer from 6:30am till closing of the bar

Sundays and Mondays the bar and the restaurant remain closed, during high season (July, August, December, February) closed on Sundays.

-P-

Parking

We have enough free parking at your disposal. If you should arrive with a group, please see the reception, we will assign you your parking. On your departure day, you can leave your car on our parking until your final departure of Grindelwald, for this we would appreciate if you could tell this at the reception.

Payment methods

You can pay your bill cash in Swiss francs, in Euro or with all major credit and debit cards. Maestrocard postcard is accepted as well.

Pets

Well educated dogs are accepted and fro free. Please note, that we do not accept pets in the dormitory!
Other pets than dogs are not allowed.

Pharmacy

You find a pharmacy in the village at the Eiger+ centre. The opening hours are similar as the normal shop opening hours. See shops.

Pick nick

Please note, that we do not accept the consumption of your own food and drinks at the bar or in the restaurant and the restauarnt terrace.

In summer, you can use the roof top or the assigned room in the basement. In winter, we will show you where you can eat your own food.

Pillows

If you need additional pillows, please ask our staff at the reception.

Pool table

At the bar, you find a pool table, which is accessible during the bar opening hours. CHF 2.- per game. Please note, that after 11pm, the pool table may not be accessible anymore, to avoid noise.

Post

You find a post at the train station. You can leave your letters and postcards at the reception as well, we will take care of it. If you should receive post in our hotel, we will give to you personally. If you should excpect an urgent message, please inform us where you are.

Printing

You need a print of a flight ticket, a train ticket or just a document. Send us an e-mail (hotel@alpenblick.info) attach the document you would like to have printed. Do not forget to mention you name and room number in the mail, and we will print the documents for you. Up to 4 pages, printing service is for free.

Public transports

See bus and train.

-R-

Radio

In the rooms with private bathrooms, you will find a radio menu integrated in the TV.

Rating

See Hotel rating.

Read

In the first floor, you find a shelf with books (see books).

Reception

The reception is open from 7am in winter, from 6:30 in summer. It stays open until the closing of the bar. As we are a small hotel, the reception is not occupied permanently, therefore we ask you to be patient, thank you very much!

Restaurant

The restaurant is open from 5:30pm till 9pm, for the menu, see menu.
The restaurant remain closed on Sundays and Mondays, during high season (July, August, December and February) closed on Sundays.

Room Service

Unfortunately we cannot provide Room Service, but you are welcome to order something to eat or drink and take it to your room and enjoy it there.

Roof top

In the second floor, you find a public roof top, which is accessible to all hotel guests. If you use the roof top at evenings please be quiet, other guests will appreciate it!

-S-

Safe

All our hotel rooms are furnished with a safe. The instructions you will find next to the safe. For guests who sleep in the dormitory, we have safes in the room. You can get the key at the reception, deposit CHF 10.-, you will get the money back, when you bring the key back.

Sanitary product /drugs

When you packed your bags at home you forgot your toothbrush, toothpaste, you can buy it at the reception. All other items you find in the shops in the village.

Shops

In the village, you find different shops. You find a supermarket Coop at the building of Eiger+. Most of the shops are open from 8am – 18:30pm.

Shower gel / Shampoo

There is shower gel / shampoo in every shower for your disposal

Ski room / Snowboard room/ boots room

In the basement, you will find a room, where you can store your skis, snowboards and boots. Please note, that snowboard and skis are not allowed in the rooms.

Smoking

Please note, that in Switzerland smoking in public buildings is not permitted. The hotel rooms and the restaurant are non-smoking areas. You find a smoking area at the bar, which is accessible during the opening hours of the bar. Smoking outside and on the terrace, is permitted.

Snacks

During the bar opening hours we offer snacks.

Sport / Leisure

Hiking, see cable cars and information and leaflets

Climbing, Skiing, Snowboarding and Snow showing, ask Grindelwald Sports (www.grindelwaldsports.ch) they will help you to plan ski journeys and mountain tours

Wellness, indoor pool, curling and ice skating and bouldering you find at the sports centre in the village www.sportzentrum-grindelwald.ch/de/

Tandem paragliding can be booked at the reception or www.paragliding-jungfrau.ch.

Sledging, see www.grindelwaldbus.ch and www.jungfrau.ch

Mountain Bike can be rented at different sport shops

Ski – and Snowboard equipment can be rent at different sport shops

www.air-glaciers.ch/lauterbrunnen and http://www.swisshelicopter.ch/ help with helicopter flights.

www.alpinraft.ch offers Tandem sky dive to Bungee Jumping a wide variety of  Adventure sports

Explore the lake of brienz in a special way www.jetboat.ch

Tennis in Grindelwald www.tcgrindelwald.ch

Golf in Grindelwald www.golf-grindelwald.ch

Minigolf in Grindelwald www.grindelwald.ch

-T-

Tap water

The water of all sinks in the hotel is drinkable and healthy. It tastes very good. You will be drinking fresh mountain water.

Taxi

We order Taxis for you, following you find the phone number of Frutt Taxi in Grindelwald 0041 78 873 54 54.

Terrace

On warm days, you can enjoy breakfast and/or dinner on our nice terrace.

Tourist Information

The Tourist Information Centre is located in the village for opening hours, see (www.grindelwald.swiss).

Towels

Additional towels can be required at the reception.

Train

Train time tables can be seen on www.sbb.ch.

TV / Radio

In the rooms with private bathrooms, is a TV with integrated radio installed. The overview of the programs is in the room.

-W-

Wellness

See sport and leisure.

Weather forecast

We propose www.search.ch or www.meteoblue.com, we will help you as well at the reception.

Wifi / WLAN

You find the wifi access on every floor. You can acces via a QR code